Customer Testimonials
Very impressed with the sales staff. These guys were straight-shooters, patient, accommodating and knowledgeable. I would recommend them to anyone looking for a VW.
My wife has been looking for a car for a while. She went to many dealerships and was getting the same cheap salesman tactics that people often experience when shopping for a new car; which was a someone trying to push a particular car for her to buy as opposed to the car she actually wanted. Going to Volkswagen Vernon, we had a great experience with Angel Rivera. He put my wife in the car SHE wanted and absolutely loved. He listened to what she wanted and made it happen all within her budget. No cheap salesman tactics. Just a ...
I would stand clear of this dealership. This place is really slimy. They do the old bait and switch on you. They get your hopes up and make false promises to you! AVOID at all costs. If i could give them 0 stars I will!
My car went in to get a repair. I was told it would be ready in 2-3 days and that they ordered the part. In 2-3 days, it wasn’t ready, but they told me it would be ready the next day. This happened 5 more times over the next 2 and a half weeks while my car was getting repaired. Every time I’d call, they’d tell me it would be ready the next day. The manager did reach out to tell me that one of the part was faulty which delayed the car being repair and that they wouldn’...
I was desperate for a vehicle after a horrid experience with Carvana. I was able to chat with the dealer via online chat and text and found a 2018 VW Tiguan that I liked. Everyone was very easy to talk with and had the vehicle waiting for me when I arrived to test drive. Only a couple days later I was back to purchase the vehicle and it was pain free and very upfront. Tom and Jed were my main contacts and were very helpful and accommodating during this difficult time for dealerships with next to no inventory. I was pleasantly ...
The evening of test driving, getting finance/ lease quotes and learning about the Tiguan and Cross Sport, with Tom, was flawless. It was a difficult decision until we sat in the 2022 Tiguan SE-R. That was the one. It has everything we need, want and more. We were excited to go back the next day to finalize the purchase. Pulling into the parking lot seeing the gorgeous white on black car waiting for us was such a great feeling- until walking over to it. Seeing how dirty it was with water marks all over the windows was disheartening. However, Tom promptly ...